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built to work together

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SOFTWARE

MANAGED IT SERVICES

MANAGED IT SERVICES

Xerox Implementation

Apps I Workflow I Cloud IT Services

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MANAGED IT SERVICES

MANAGED IT SERVICES

MANAGED IT SERVICES

IT Services Support

Help Desk I Remote I On-Site

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HARDWARE

MANAGED IT SERVICES

HARDWARE

Business Machines

Workstation I Monitors I Printers

Network Support & Managed IT Services

 Managed IT combines technology, consulting and integration into one packaged deal. 

Perfect for businesses looking to boost productivity, Managed IT provides the tools needed to optimize your operations and reduce downtime. Our comprehensive commercial and automation services are 24/7. 

IT Support

We are available to consult with you or your staff with your future IT plans & improvements, or call us when problems arise with your software or hardware. We're available for remote assistance 24/7.

Cloud Service & Data Backup

We will work with you to establish the appropriate cloud size and accessible resources for your business. As you grow, we will also monitor and access any changes in those needs for your productivity.

The role of technical support

Online - Tier 1 Support Basic help desk resolution & service desk delivery

Online - Tier 1 Support Basic help desk resolution & service desk delivery

Online - Tier 1 Support Basic help desk resolution & service desk delivery

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 Support for basic customer issues, solving usage problems & fulfilling service desk requests that need IT involvement. 

Remote - Tier 2 Support In-depth technical support for basic customer issues

Online - Tier 1 Support Basic help desk resolution & service desk delivery

Online - Tier 1 Support Basic help desk resolution & service desk delivery

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 Experienced and knowledgeable technicians assess issues and provide solutions for problems known in IT environments

Onsite - Tier 3 Support Expert product and service support available 24/7

Online - Tier 1 Support Basic help desk resolution & service desk delivery

Onsite - Tier 3 Support Expert product and service support available 24/7

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Access to the highest IT technical resources available for problem resolution, define root causes, and or new feature creation. 

We are all working differently and have access to more technology and cloud hosted services than ever before. We help you securely connect your technology without sacrificing convenience, security, accessibility or affordability. 

Drop us a line!

Better yet, see us in person!

We love our customers, so feel free to contact us 

for a free consultation 833-645-3533

Innovative Managed IT Services & Solutions

Hours

Mon

09:00 am – 05:00 pm

Tue

09:00 am – 05:00 pm

Wed

09:00 am – 05:00 pm

Thu

09:00 am – 05:00 pm

Fri

09:00 am – 05:00 pm

Sat

Closed

Sun

Closed

24 hour support available

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Services I Solutions I Support - All Rights Reserved.

Innovative Digital Solutions 833-645-3533

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